In the healthcare setting, medical documentation errors potentially affect every nurse, physician, and patient. Providers enduring needless documentation errors see severe consequences for quality of care, patient safety, and staff satisfaction and productivity as a result.
Among all possible errors, the most common is medication error that results from preventable mistakes in documentation. These documentation errors cause administration issues, incorrect timing, incomplete record-keeping, and failure to provide or document the appropriate medication at the right dosage.
Simple typos and slight oversights in documentation are estimated to significantly harm at least 1.5 million Americans each year, according to the National Academy of Medicine.
Medical Error Statistics
Medical mistakes in documentation lead to compounding errors, complicating effective treatment, proper medication, and patient outcomes.
These statistics show the true cost of medical errors caused by documentation oversights. Even simple errors cause profound pain for patient care, in litigation, and surrounding preventable deaths:
- Medical errors, including medication mistakes and those caused by documentation slips, burden US hospitals with $17 to $29 billion of additional costs each year.
- Medication and medical errors are caused by simple transcription issues in possible as much as 40 percent of incidents during observational study
- Oversights in medication dosing, often caused by simple errors in documentation or transcription, increase hospital costs, hike up treatment failure, and sharpen rates of patient mortality.
- Patients affected by medical errors caused by administration can suffer 4 to 10 additional days in their hospital stays.
- As many as 98,000 patients in the US die as a result of preventable events, including deadly medical errors influenced by error-ridden documentation.
Administration Error
Administration errors grow sharply in high-workload environments with several competing responsibilities and limited nursing staff.
When undocumented verbal orders are a common source of this type of error, it's clear that intelligent "listening" technology stands to benefit the whole landscape of medical malfunction. Proper documentation, in other words, is shown to effectively reduce medication and other errors overall.
Documentation Error
Clerical, compliance, and casual errors represent some of the most prevalent ways that medication and treatment errors come to pass. Since these issues are often caused by overloaded and overworked environments rather than inadequate training, the necessity for improved systems is underscored.
Studies indicate nurses and staff already believe improved practices and technology can cut the occurrence of administrative error, subsequent documentation issues, and resulting medication and treatment errors.
Medication Error
Often caused by the second-leading error in healthcare (documentation mistakes), prescribing errors are the most prevalent issue for medical mishaps. Improper dosing represent about 30 percent of medical errors, and issues with medicating frequency contain another 20 percent.
Most Common Medical Documentation Errors
Common medical documentation errors include illegible notes written by hand, incomplete documentation that misses key symptoms and statements, faulty transcription of spoken directions and orders, as well as the simple failure to document allergies, interactions, and administration from forgetfulness, interruption, and oversight.
When the Journal of Nursing Management estimates that documentation errors could occur in as many as 50 percent of medication administrations, the consequences can be startling. Of even more pressing concern is the 70 percent estimation of medication errors being related to physician errors. In either case, errors are related to dated EHR systems and complete lack of standardization.
Prevention of Medical Errors
Whether a large or niche medical practice is concerned, implementing improved and more standard electronic health record systems. In reports from the American Health Information Management Association, the EHR challenges often causing these errors currently affect at least 30 percent of providers.
Usually, such significant and multi-faceted improvements would require costly and significant coordination from staff, doctors, and decision makers. However, there may finally be a simpler way for providers and physicians to lower the incidence of incorrect documentation and the medical errors they produce.
While staff would previously need more training on EHR practices, more time for producing documentation, and teams to review new documentation with painstaking precision, this may no longer be required.
Instead of a seemingly infinite series of audits, pilot programs, and new practices, providers can now employ AI scribe tools to greatly reduce documentation errors. At the same time, they can increase staff productivity and speed through proper reporting or record-keeping through ambient listening and instant transcription.